Jet Lim

Hi there, I am Jet.

I’m a product designer with a holistic approach grounded in systems thinking and design strategy, working across end-to-end product experiences on web and native mobile platforms. With over a decade of experience partnering closely with product, engineering, and business leadership, I bring a disciplined, outcome-driven mindset shaped by long-term ownership of complex products. My work focuses on aligning teams around clear direction, translating complexity into coherent systems, and delivering trusted experiences that support scalable growth and measurable business impact.

Experiences • CVS Health • Charles Schwab • Hewlett Packard Enterprise • Yahoo!

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CVS HEALTH - From Passive Loyalty to Daily Habit

CVS HEALTH - Scaling Engagement by Making Value Visible

Yahoo! Weather - From 2.5 Stars to Category Leader

Schwab - Designing Clarity at the Moment of Activation

HPE - Securing Scale Through Precision Access

HPE - Designing for Critical Moments: Standardizing the Backbone of Enterprise Operations

Yahoo! - Designing the Foundation for Yahoo! Mobile Growth

Voice First Experiences Driving the Next Wave of Search

WHAT OTHERS ARE SAYING ABOUT JET

Digital Design Director, Managed Jet directly at CVS Health, New York, NY, United States

Jet has taken on his expanded responsibilities on the cvs.com home + navigation and OTCH teams with grace and skill. He has continued to grow tremendously as a team leader. Peers and team members recognize his mindfulness in empowering others to explore and develop perspectives and lead in areas in which they have expertise.

His communication is precise and clear, and he proactively identifies opportunities to collaborate with peers and acts without delay. He is effective and trusted collaborator to his product and engineering partners, and uses excellent judgement to guide the design decision direction toward what is right to achieve our goals while keeping feasibility in mind.

Jet's former manager and collaborators highlight Jet's craft skill, level of organization, effective designs and willingness to roll up his sleeves and lend a hand to his design peers and collaborators.

While Jet has opportunity to grow in flexing his leadership style to meet the needs of all team members, he is on-track to grow as a design leader at CVS and beyond.

Sr. Design Lead Manager, Managed Jet directly at CVS Health, New York, NY, United States

I had the pleasure of hiring Jet as a Senior UX Designer, and from day one, he made a significant impact on the team and on high-level projects. Beyond excelling in his core responsibilities, Jet quickly took on additional leadership by coordinating meetings, ensuring transparent communication of updates and changes, and documenting processes to improve team alignment.

One of Jet’s standout contributions was leading the design of a tracking experience that allowed users to link their devices and earn rewards for walking or running. Throughout the process, he served as a trusted advisor, collaborating closely with product and engineering teams to ensure the designs met both business objectives and user needs—all while navigating an aggressive launch timeline.

Jet’s outstanding performance and leadership led to his promotion to Senior Manager, where he now leads his own team. He continues to demonstrate resilience, fostering strong partnerships and maintaining clear communication as he implements new features while continuing to improve the user experience and meet business objectives.

I look forward to seeing Jet continue to grow in his career as a Senior UX Manager—any team would be lucky to have him.

Sr. Content Strategist Manager, Design partner at CVS Health, United States

I had the pleasure of working with Jet on several high-visibility projects, where he consistently demonstrated strong leadership, creativity, and strategic design thinking. As a design lead, Jet effectively managed and delegated work across his team, always ensuring alignment with product priorities and timelines. He partnered closely with stakeholders to continuously prioritize initiatives, consistently delivering high-quality design solutions backed by competitive analysis and user-centric thinking.

Jet has an impressive ability to break down complex business requirements and reframe them from the user's perspective. He is always advocating for improvements and pushes his team to do the same. His communication skills are excellent – he continuously kept everyone informed of deadlines, technical constraints, and evolving requirements which fostered transparency and trust across the team.

He constructed a collaborative environment where everyone felt welcomed and encouraged to contribute their ideas and think outside the box. His deep design expertise, proven ability to resolve challenges, and talent for uniting cross-functional teams toward a shared goal make him an asset to any organization.

Sr. Design Manager, Managed Jet directly at Schwab, San Francisco, CA, United States

Jet elevates each experience and team he touches. Jet and I have worked together closely on strategic digital initiatives for a financial services firm. Jet’s depth of design knowledge, his passion for research and data informed user experiences, and his unshakeable poise have been integral to our project team’s successes.

Jet is efficient at creating elegant, usable interfaces, evidenced by the positive client feedback we have received regarding our shipped projects. Jet expertly balances his own work, making time to collaborate with and mentor other designers. Behind Jet’s calm demeanor (and his penchant to listen before communicating his own perspective) lies a keen, seasoned UX/UI professional who understands the level of responsibility and commitment needed to guide a digital product through its successful launch.

Jet has made a strong, positive impact on our UX team and business partners for his exceptional commitment to quality, his perseverance, and his tireless work ethic. I highly recommend working with Jet, and I look forward to continuing to collaborate with him.

Sr. Design Manager, Managed Jet directly at Hewlett Packard Enterprise, Fort Collins, CO, United States

Jet, Thank you for your effort with OneView UX. I appreciate all of your work with the Storage and PSRM teams, as well as working to execute and consider effective design solutions. I also appreciate your effort to contribute to the team by reviewing other's work. This rarely happens and I hope it sets a standard for others. Thank you!

Sr. Product Manager, Design partner at Yahoo! Weather, Sunnyvale, CA, United States

Jet is a pleasure to work with as has been a wonderful and talented designer on our Yahoo! Weather for Android team. He brings a lot of energy and ideas to a project and expediently delivers great designs and assets.

Jet has the tenacity to jump into a project at any stage and with high risks, as supported by a fond memory of his work-marathon during the famed Yahoo! Hack Days (24 hour product innovation marathon) to work on our Weather team. The result - we won amongst 80+ other teams. Any team would be stronger for having such a strong design contributor.

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What do colleagues say about Jet's leadership and collaboration style? (3 mins read)
Colleagues and managers describe Jet Lim’s leadership and collaboration style as a blend of strategic systems thinking, proactive partnership, and an empowering approach to team management.

Leadership and Team Empowerment
Jet is recognized for his mindfulness in empowering others, encouraging team members to develop their own perspectives and lead in their specific areas of expertise.

As a design lead and manager at CVS HEALTH, he is known for:

Strategic Delegation: He effectively manages and delegates work to ensure alignment with product priorities and timelines.
Process Improvement: Jet proactively takes on leadership responsibilities beyond his core role, such as coordinating meetings and documenting processes to improve team alignment.
Advocacy for Quality: He consistently advocates for improvements and pushes his team to do the same, fostering an environment where people feel welcomed to "think outside the box".
Resilience and Growth: His managers at CVS Health noted his resilience and "grace and skill" in taking on expanded responsibilities.

Cross-Functional Collaboration
Jet is described as a "trusted advisor" and collaborator to product, engineering, and business partners. Key aspects of his collaborative style include:

Unshakeable Poise: He is noted for his calm demeanor and a "penchant to listen before communicating his own perspective".
Technical Integration: He uses excellent judgment to guide design direction toward business goals while keeping technical feasibility in mind.
Transparency: He builds trust by keeping stakeholders informed of deadlines, technical constraints, and evolving requirements.
Willingness to Support: Colleagues highlight his willingness to "roll up his sleeves" and help peers, including a rare commitment to reviewing others' work to set a team standard.

Communication and Influence
Jet’s communication is described as precise, clear, and proactive. He has a noted ability to break down complex business requirements and reframe them through a user-centric lens, which helps unite cross-functional teams toward shared goals. Furthermore, his "tenacity" allows him to jump into high-risk projects at any stage and deliver results, such as leading a winning team during the Yahoo! Hack Days.