HPE OneView
Role Sr. User Experience Designer
Product
HPE OneView is our flagship software that provides management tools for converged infrastructure or in a simplified manner, a software which manages the data center. The software provides our customers a unified interface, to monitor data centers health, deploy and manage resources. The application is a set of cooperating resource managers focuses on specific resources such as servers, storage, and networking. The product was launched in 2013, it was created to make the management and deployment based on HPE servers easier and faster than previous product versions.
For context, the screens below shows the systems dashboard. It informs our customers the health of their system. If anything that is not right on the appliance, "Follow the red, then resolve the issue.”
The one thing that we consistently hear from our users is, whenever they are about to do something on the appliance, i.e., creating a server profile, update firmware, etc,… they want to make sure that they are doing the right thing and that it works. Understandably, working with data centers is not an easy gig, and we are empathetic about how our customers uses it.
In anyway, when the system fails to correctly convey good data or easy to understand error messaging, it may lead to a server downtime, (i.e., servers, storage, or networking resources) it could cost our customers millions of lost revenue, opportunities, and even the lost of a job. It is therefore crucial that our product contributes to our customers success. Their success and survivability relies heavily on our product design (hardware and software), quality, precision and reliability.
Role + responsibilities
As part of the HPE OneView core product team, my main responsibilities are to design new features or enhancements on existing features from concept to completion, working with cross-functional and distributed scrum teams with product management, subject matter experts, design, development and testing capabilities, operating in an Agile like environment.
Featured HPE OneView and other experiences I have worked on and completed:
Backup restore appliance
Security mode
Add directory for users and groups
User sessions and scope
Scoped based access
I am also part of the HPE Piano Design System & UI Core team. This team is responsible for the creation and managing the design system. I have successfully contributed and created a number of component and patterns, i.e. hierarchy selector, file uploader with mode options and system flow pattern, delete item pattern, etc,… I also play a part in giving guidance to designers, developers and product partners. I have created and provided UI-kits to enable immediate design on-boarding for new and existing team members for new application.
Featured design pattern and examples I have worked on and completed:
Activity handle large numbers child task pattern
Search combo pattern (enhancement)
Deleted item feedback pattern
Design
The products user interface (consumer-grade interface), features and capabilities are inspired by modern web technology and are commonly used in our consumer lives. It is designed to be familiar, reliable, intuitive and easy to use so that our customers are focus on the things that really matters, be it starting a backup and restore operation, specifying a backup storage disk, creating and assigning scopes to team members or updating the system with a new update package.
team
HPE OneView team are located in Palo Alto, California, & Ft. Collins, Colorado and Bangalore, India.
Process
I normally get 1-2 user stories assigned to the designers (depending on the size of each story) for each sprint of 2 weeks. To begin working on the user story, I always start with the problem evaluation step, which includes understanding the high-level user and business objectives, getting to know the users pain-points, jobs-to-be-done, or in some cases evaluating an existing pain-point of the application.
As I move quickly in defining and shaping the user story with possible design solutions, through collaboration with team members –supportive artifacts, e.g., user flow, wireframes, low or high-fidelity visuals and prototype are created and actively shared, reviewed, and tested. As a result of this discipline and process, it helped us design a product that meets both users' and business' needs.
I believe, that when we focus our effort and prioritize user needs, and to create a user-focused design, the quality of the product will become a product that users will want to use and love.
PRODUCT VIDEO
HPE OneView recently celebrated 1 million licenses at Discover Las Vegas. Here is a little something on how HPE OneView came to be. It is also for our customers and the company.
